Make sure your systems play well together

Make sure your systems play well together

In the last twenty years, the medical industry made a major adjustment that improved patient care: they’re sharing information. While not eliminated, test duplication for patients has been slashed. Rarely now do doctors order repetitious tests or scans, wasting the...
Getting Goldilocks zone of customer support

Getting Goldilocks zone of customer support

“Underpromise and overperform.” That’s a mantra in business that can virtually assure positive customer experience. In just three words, it summarizes an ideal to impress your client, provide an efficient process, and (likely) get a recurring customer–which...
Solving the West Coast Housing Shortage

Solving the West Coast Housing Shortage

California, Washington and Oregon are all facing what has been characterized as severe shortages of affordable housing. Technology companies are pledging billions of dollars to help address these shortages. Apple Inc, Facebook, Google, and Microsoft are the major tech...